Everything you need to know before ordering.
Payment in satoshis, settled via the Lightning Network in seconds — fast, and no banking details ever pass through our servers. Payment in euros isn't available yet.
Get in touch as soon as possible via our contact form. Since every piece is made to order, an order already in production can't always be changed.
No, Souverain 21 is a 100% online shop.
Every piece is made to order once your order is confirmed — no stock, no overproduction. It takes a little longer than a regular shop; that's the price of a purchase that makes sense. Shipped from the European Union, with a tracking number provided as soon as it ships.
Yes, above €42 of purchase. Below that, shipping costs €5.90.
Yes, we ship within France and internationally.
Yes, you have 14 days after delivery to return your item, no justification needed. See our terms & conditions of sale for full details.
Get in touch via our contact form and we'll walk you through the process.
Get in touch immediately via our contact form. We'll provide a replacement or arrange a return/exchange.
We don't have a detailed size guide on the site yet. If you're unsure between two sizes, get in touch before ordering and we'll help you choose.
Yes, depending on the product, several colors and/or sizes are offered directly on the product page.
Yes! Get in touch via our contact form, we'd be happy to discuss it with you.
Another question? Contact us.